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| Support |
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| Full free support for the
components we supply under usage licenses is provided in the form
of :- |
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- Answering questions sent by email . Assisting your
staff in the development of associated applications and scripts
.
- Answering telephone enquiries .
- Addressing any problems and issues .
- Providing you with new features and capabilities
in response to your specific requirements .
- Providing you with copies of the latest versions
of the Module and of Device Drivers etc. .
- Keeping you informed of issues , latest information
- both general and specific - and of new releases .
- We will , providing the cost is proportionate ,
purchase a copy of the compiler that you are using and will ensure
that the Module compiles without any warnings or errors on the
compiler . If there are any compile bug problems ( where the compiler
incorrectly compiles the code ) we will alter the code in order
to write around these problems - this will require use of the
platform hardware , porting code and associated operating system
and application code . Our extensive experince in embedded programming
means that we have worked with many different compilers and ,
as such , are aware of many of the problems that exist and of
the solutions that need to be used . This experience is used in
our product development .
- We can also supply you with an optional porting
service and a scripting ( user interface design ) service ( at
extra cost ) .
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